RPL Kit-ICTICT525 Identify & manage implementation of industry specific technologies New Unit aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

present and debate ideas Group B BSBWRT411 Write complex documents Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

facilitate and review all aspects of case management CHCDEV001 Confirm client developmental status Additional electives CHCDIS007 Facilitate the empowerment of people with disability CHCDIS008 Facilitate community participation and social inclusion CHCDIS010 Provide person centred services to people with disability with complex needs CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCWRK306 Comply with industry quality assurance requirements FDFFS1001A Follow work procedures to maintain food safety AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCWRK205 Participate in workplace communications AHCLSK301 Administer medication to livestock AHCWRK204 Work effectively in the industry AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-ICTICT525 Identify & manage implementation of industry specific technologies New Unit aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information