SCORM Compliant Package-VU23520 Give and respond to simple spoken information and directions Advanced Diploma policies and procedures in the

policies and procedures in the construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

knives and guides * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

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Core units AHCBIO303 Apply biosecurity measures AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective units AHCBIO301 Identify and report signs of unusual disease or pest AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

SCORM Compliant Package-VU23520 Give and respond to simple spoken information and directions Advanced Diploma policies and procedures in the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.