SCORM Compliant Package-CPCSFS5014 Conduct annual fire systems inspections AHC low elements SISXCCS001 Provide quality

low elements SISXCCS001 Provide quality service SISOCHC003 Lead challenge course sessions

Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBXCS303 Securely manage personally identifiable information and workplace information BSBXTW301 Work in a team ICTICT313 Identify IP

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

literacy and numeracy skills Electives BSBAUD411 Participate in quality audits BSBCMM411 Make presentations BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBTWK401 Build and maintain business relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide The self-study guide is a tool that can be used to help a student extend their learning

SCORM Compliant Package-CPCSFS5014 Conduct annual fire systems inspections AHC low elements SISXCCS001 Provide quality* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.