SCORM Compliant Package-ICTNWK404 Install, operate and troubleshoot a small enterprise branch network NWP Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBMUP008 Apply eyelash extensions Group A SHBBMUP011 Design and apply remedial camouflage make-up Group A: Infection control SHBBNLS012 Apply advanced nail art Group A: Infection control SIRXOSM003 Use social media and online tools Group A: Infection control * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirements Elective units BSBWRT401 Write complex documents BSBSUS401 Implement and monitor environmentally sustainable work practices BSBRES411 Analyse and present research information BSBPMG522 Undertake project work BSBITU402 Develop and use complex spreadsheets BSBFIA412 Report on financial activity BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMGTT001 Apply trim to vehicle components AURETR015 Inspect

Core units BSBCNV511 Take instructions in relation to a conveyancing transaction BSBCNV512 Finalise the conveyancing transaction BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction BSBCNV612 Identify and apply legal requirements for a conveyancing transaction BSBCNV613 Prepare legal documents for a conveyancing transaction BSBCNV614 Apply principles of trust accounting BSBCNV615 Interpret search results for a conveyancing transaction BSBCNV616 Comply with tax obligations in a conveyancing transaction BSBLEG522 Apply legal principles in contract law matters Elective units BSBLEG421 Apply understanding of the Australian legal system Group A BSBLEG523 Apply legal principles in tort law matters Group A BSBLEG528 Apply legal principles in property law matters Group A FNSACC413 Make decisions in a legal context Group A FNSINC401 Apply principles of professional practice to work in the financial services industry Group A BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTNWK404 Install, operate and troubleshoot a small enterprise branch network NWP Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.