Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) Core units CPCCBL2001 Handle and

Core units CPCCBL2001 Handle and prepare bricklaying and blocklaying materials CPCCBL2002 Use bricklaying and blocklaying tools and equipment CPCCBL3002 Carry out masonry veneer construction CPCCBL3003 Carry out cavity brick construction CPCCBL3005 Lay masonry walls and corners CPCCBL3006 Lay multi-thickness walls and piers CPCCBL3009 Install flashings and damp proof course CPCCBL3010 Construct masonry arches CPCCBL3011 Construct curved walls CPCCBL3013 Construct masonry structural systems CPCCCA3002 Carry out setting out CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

engineering or related environment MEM50001B Classify recreational boating technologies and features MEM50002B Work safely on marine craft MEM50003B Follow work procedures to maintain the marine environment Elective units MEM04018B Perform general woodworking machine operations MEM05003B Perform soft soldering MEM05005B Carry out mechanical cutting MEM05007C Manual heating and thermal cutting MEM05012C Perform routine manual metal arc welding MEM05050B Perform routine gas metal arc welding * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units TLIB0002 Carry out vehicle inspection TLIC1051 Operate commercial vehicle TLID0020 Shift materials safely using manual handling methods TLIF0025 Follow work health and safety procedures TLIF2010 Apply fatigue management strategies Elective units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIC3003 Drive medium rigid vehicle TLIC3004 Drive heavy rigid vehicle TLIC3063 Operate vehicle carrying special loads TLIC4006 Drive multi-combination vehicle TLID0015 Load and unload goods/cargo TLIE3028 Complete a work diary in the road transport industry TLIF0021 Administer the implementation of fatigue management strategies TLIH0006 Plan and navigate routes TLIJ3005 Sample

charge and replace batteries and jump-start vehicles AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTM004 Assemble engine blocks and sub-assemblies AURTTM008 Dismantle and evaluate engine blocks and sub-assemblies AURTTM011 Recondition engine cylinder heads Electives AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR124 Diagnose and repair compression ignition engine management systems AURETR128 Diagnose and repair instruments and warning systems AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR132 Diagnose and repair automotive electrical systems AURHTE001 Remove and install heavy vehicle engine assemblies AURHTX104 Diagnose and repair heavy vehicle clutch systems AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA009 Carry out mechanical pre-repair operations AURTTA105 Select and use bearings

inspect and refit wheel hubs and associated brake components MEM11010B Operate mobile load shifting equipment MEM11011B Undertake manual handling MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AURACA003 Build customer relations in an automotive workplace Training and Assessment Strategy (Skill Set) Core units CPCCBL2001 Handle andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce