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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SISCAQU008 Instruct water familiarisation
Units of competency HLTAHA016 Support the fitting of assistive equipment HLTAHA010 Assist with the development and maintenance of client functional status * We can develop additional elective units that are not listed on request (Please contact us for further information)
engineering or related environment MEM16008A Interact with computing technology MEM16013A Operate in a self-directed team MEM30024A Participate in quality assurance techniques MEM30031A Operate computer-aided design (CAD) system to produce basic design elements MSFDN5001 Generate and transfer complex computer-aided drawings and specifications MSFFT5002 Establish and develop production processes and area layout * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learning and Assessment Kit-FNSASIC312 Provide personal advice on non-relevant financial products FNS Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
