Learning and Assessment Kit-BSB40420 Certificate IV in Human Resource Management LGA Core units AURACA001 Respond to

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test

Core units AHCLSC201 Assist with landscape construction work AHCLSC202 Construct low-profile timber or modular retaining walls AHCLSC203 Install aggregate paths AHCLSC204 Lay paving AHCMOM203 Operate basic machinery and equipment AHCPGD201 Plant trees and shrubs AHCPCM201 Recognise plants AHCWHS201 Participate in work health and safety processes Elective units AHCARB211 Apply treatments to trees AHCCHM201 Apply chemicals under supervision AHCINF203 Maintain properties and structures AHCINF204 Fabricate and repair metal or plastic structures AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCLSC205 Install tree protection devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and negotiate client solutions BSBINS401 Analyse and present research information FNSISV405 Analyse insurance claims FNSISV411 Evaluate risk for new and renewal business FNSISV412 Underwrite new and renewal business BSBDAT501 Analyse data BSBWHS414 Contribute to WHS risk management BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and dispatch pathology specimens MSL973015 Prepare culture media MSL973017 Assist with fieldwork MSL973018 Prepare trial batches for evaluation MSL973023 Perform fire pouring techniques MSL973025 Perform basic tests MSL973026 Prepare working solutions MSL973027 Perform techniques that prevent cross-contamination * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTSUS806 Lead applied research in ICT sustainability ICTICT811 Manage an information architecture project * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSB40420 Certificate IV in Human Resource Management LGA Core units AURACA001 Respond toOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to