SCORM Compliant Package-AURACA103 Build customer relations in an automotive workplace Session Plan Units of competency BSBSTR503 Develop

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and test response equipment AHCNSY302 Receive and dispatch nursery products FWPCOT2255 Store materials FWPCOT2254 Maintain chainsaws * We can develop additional elective units that are not listed on request (Please contact us for further information)

These components include: Context and conditions of assessment

Units of competency HLTWHS001 Participate in workplace health and safety SISXCCS001 Provide quality service SISFFIT010 Deliver pre-choreographed or prescribed group exercise to music SISFFIT009 Deliver pre-choreographed or prescribed community fitness * We can develop additional elective units that are not listed on request (Please contact us for further information)

report and rectify faults in data and voice installations UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECS0003 Assemble

SCORM Compliant Package-AURACA103 Build customer relations in an automotive workplace Session Plan Units of competency BSBSTR503 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.