Assessment Kit-BSBOPS202 Engage with customers New Unit Units of competency HLTAID007 Provide

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHA005 Support the delivery and monitoring of physiotherapy programs for mobility HLTAHA003 Deliver and monitor a client-specific physiotherapy program * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

construction and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBOPS202 Engage with customers New Unit Units of competency HLTAID007 ProvideOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of