Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Qualification Units of competency MSMWHS205 Control

Units of competency MSMWHS205 Control minor incidents MSMWHS110 Follow emergency response procedures PMAWHS214 Undertake helicopter safety and escape MSMWHS200 Work safely PMAWHS215 Apply offshore facility abandonment and sea survival procedures and practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB213 Perform ground-based rigging AHCARB314 Implement a tree maintenance program AHCARB315 Inspect trees for access and work AHCARB316 Perform pruning operations AHCARB323 Identify trees FWPCOT2254 Maintain chainsaws FWPCOT2273 Trim and cut felled trees FWPCOT3350 Fell trees manually (intermediate) HLTAID011 Provide First Aid Electives AHCARB407 Supervise and audit tree operations AHCARB408 Perform a ground-based tree defect evaluation AHCARB409 Conduct a safety audit AHCBIO303 Apply biosecurity measures AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

furniture and fittings CPPCLO3107 Clean external surfaces CPPCLO3102 Clean hard floors * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECO0023 Participate in electrical work and competency development activities UEEEL0003 Arrange circuits

Core units VU22384 Develop and document a learning plan and portfolio VU22640 Give straightforward oral presentations for study purposes VU22641 Participate in a range of straightforward interactions for study purposes VU22642 Read and write straightforward texts for study purposes VU22643 Listen and take notes for study purposes VU22644 Use language analysis strategies and study skills Electives BSBITU302 Create electronic presentations BSBITU303 Design and produce text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBCUS401 Coordinate implementation of customer service strategies Qualification Units of competency MSMWHS205 ControlOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to