Learner Resources-SIR10116 Certificate I in Retail Services Sale Core units AHCWHS402 Maintain workplace

Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Elective units AHCBIO401 Plan and implement a biosecurity program Group A AHCCHM404 Develop procedures to minimise risks in the use of chemicals Group A AHCCHM405 Plan and implement a chemical use program Group A AHCWRK409 Supervise work routines and staff performance Group A AHCBUS407 Cost a project Group B AHCBUS408 Operate within a budget framework Group B AHCIRG437 Schedule irrigations Group B BSBESB407 Manage finances for new business ventures Group C BSBFIN401 Report on financial activity Group C BSBOPS403 Apply business risk management processes Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK201 Work effectively with others SITHIND006 Source and use information on the hospitality industry SITHIND007 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM007 Show social and cultural sensitivity SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

ICTSAS211 Develop solutions for basic ICT malfunctions and problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIR10116 Certificate I in Retail Services Sale Core units AHCWHS402 Maintain workplaceOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all