Learner Guide-CHCLLN001 Respond to client language, literacy and numeracy needs Certificate II Units of competency SITTPPD001 Package

Units of competency SITTPPD001 Package tourism products SITTTSL005 Sell tourism products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS401 Maintain work health and safety processes AHCWRK403 Supervise work routines and staff performance BSBLDR403 Lead team effectiveness BSBSMB407 Manage a small team FBPFSY3001 Monitor the implementation of quality and food safety programs Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCM1015A Carry out measurements and calculations

c MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a

Learner Guide-CHCLLN001 Respond to client language, literacy and numeracy needs Certificate II Units of competency SITTPPD001 PackageOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce