Learner Guide-BSBCUE203 Conduct customer engagement FSK Core units BSBFLM312 Contribute to

Core units BSBFLM312 Contribute to team effectiveness FWPCOR2201 Work effectively in the forest and forest products industry FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR3201 Implement safety

Core units AHCLSC201 Assist with landscape construction work AHCLSC202 Construct low-profile timber or modular retaining walls AHCLSC203 Install aggregate paths AHCLSC204 Lay paving AHCMOM203 Operate basic machinery and equipment AHCPGD201 Plant trees and shrubs AHCPCM201 Recognise plants AHCWHS201 Participate in work health and safety processes Elective units AHCARB211 Apply treatments to trees AHCCHM201 Apply chemicals under supervision AHCINF203 Maintain properties and structures AHCINF204 Fabricate and repair metal or plastic structures AHCIRG219 Assist with low volume irrigation operations AHCIRG221 Assist with pressurised irrigation operations AHCLSC205 Install tree protection devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECS0032 Support computer hardware and software for engineering applications ICTPRG444 Analyse software requirements UEECO0001 Estimate electrotechnology projects UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects UEEEC0025 Diagnose and rectify faults in recording and replay equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAAP003 Analyse and respond to client health information HLTOTH001 Apply casts HLTOTH002 Modify casts HLTOTH003 Remove casts HLTOTH004 Apply orthopaedic devices HLTOTH005 Modify orthopaedic devices HLTOTH006 Remove orthopaedic devices Elective units CHCCCS006 Facilitate individual service planning and delivery CHCCCS010 Maintain a high standard of service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCPRT033 Provide support to children and youth in out-of-home care CHCCCS009 Facilitate responsible behaviour CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS016 Respond to client needs CHCDEV004 Confirm developmental status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCUE203 Conduct customer engagement FSK Core units BSBFLM312 Contribute toOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce